Your personal information matters, especially when you’re dealing with something as important as a grant. This policy explains, in plain language, what information we collect through this website, how we use it, and the choices you have. By continuing to use the site you agree to the practices set out below.
Information We May Receive
We try to keep things simple and collect only what we need. This can include:
- Details you send us yourself, such as your name and the message you write.
- Technical information, including your browser, device type, and approximate location from your IP address.
- Details about how you use the site, such as which pages you visit and how long you stay.
Please Don’t Share Sensitive Details
We are not SASSA and we cannot process or check applications. Please never send us your ID number, banking information, PIN, passwords, or one-time codes. We will never ask for them. If you share something sensitive by accident, tell us and we will delete it.
How We Use What We Collect
We use this information to run the website, reply to your messages, understand which pages are helpful, fix technical problems, and protect the site from spam and misuse. We do not use it to make automated decisions about you.
Cookies
Like many websites, we use cookies, which are small files stored on your device. They help pages load correctly and remember basic preferences. You can block or delete cookies in your browser settings at any time, though some parts of the site may not work as smoothly afterwards.
Who We Share Information With
We do not sell or rent your personal information. We only share it where the law requires, where a valid legal request is made, or where it is needed to protect the safety of our visitors.
Keeping Your Information Safe
We take reasonable steps to protect the information we hold, including keeping our software up to date.
Links to Other Websites
Some pages link to official or outside websites. We don’t control them and aren’t responsible for their content or how they handle your information. Please read their privacy policies and make sure a website is genuine before entering personal details.
Children
This website is meant for adults and is not directed at children under 18. We don’t knowingly collect information from children. If you believe a child has sent us details, please contact us and we will remove them.
Your Rights Under POPIA
Under South Africa’s Protection of Personal Information Act, you may ask what information we hold about you, request corrections or deletion, and object to certain uses. To do so, contact us through the Contact Us page. If you’re unhappy with our response, you may also complain to the Information Regulator.
Updates to This Policy
We may change this policy now and then. The newest version will always appear on this page, and continuing to use the website means you accept the changes.